Frequently Asked Questions

  1. Are you insured?
  2. Are you licensed?
  3. Do you have references?
  4. Should I get an estimate if I can’t afford to have any work done right now?
  5. Why can’t I get an estimate over the phone?
  6. How long does the estimate take?
  7. Do you do repairs?

1. Are you insured?

Yes, Pinnacle Exterior Remodeling is fully insured. When you receive your quote, our representative will show you our coverage and you can verify it yourself.

2. Are you licensed?

Yes, Pinnacle has a full builders license in the business’s name. Feel free to check out our license on the State of Michigan's web site or by calling 517-241-9254.

3. Do you have references?

Yes. Follow this link to hear our clients tell you about their experiences in their own words. Or call 1-800-996-0646.

4. Should I get an estimate if I can’t afford to have any work done right now?

Yes. If you know that you need the work done eventually, then it makes sense to get an estimate so you can have a plan for the future. Also we have a wide variety of financing options and have even been able to assist people who have had bankruptcies in the past. Fixing up your home is a good investment that will save you money immediately and make your house better looking and more comfortable.

5. Why can’t I get an estimate over the phone?

There are a number of reasons that we can not do estimates over the phone.

  1. We need all advisors present at the time of the estimate. The reason for this is that there are dozens of types of roofing, windows, gutters, etc. and we need everyone involved in the decision to be there so we can find out what your specific needs are and which products you feel meet those needs. This saves your time and ours because we can answer all of your questions right away, and when you choose to get the work done, we won't need to reconnect multiple times. That converts to real savings, too.
     
  2. We need to be able to see and measure the job site. Many things affect the cost of various jobs from the pitch of the roof to the sizes of the windows.
     
  3. We are devoted to the idea of meeting the needs of our customers when it comes to home remodeling and it is almost impossible to determine what a personŐs goals and needs are without seeing the home and talking to them in person about their needs.
     

6. How long does the estimate take?

The amount of time an estimate takes depends on a number of factors. These include what type of project you are interested in and how many good questions you have. It's good to plan for at least an hour in most cases.

7. Do you do repairs?

No, however, we are happy to give quotes if people are trying to decide between a repair and a replacement. A new product is almost always better than a short-term repair, and if the price difference is small, it might be worth going for a long-term replacement.